Hyperions Bot Status
Real-time system monitoring, metric logs, and status aggregation for the Hyperions Carry Ecosystem.
Real-time system monitoring, metric logs, and status aggregation for the Hyperions Carry Ecosystem.
Our staff team is dedicated to providing the best possible experience for our users.
Important regulations every helper must follow. Made by the Helper Management Team.
First Come First Served: Handle the tickets in order and if a member doesn't respond within 15 minutes of them opening their ticket move to the next one.
Only Claim What You will Complete: Don't message in tickets unless you intend to fulfil them since unnecessary messages can create confusions.
Un claim If Unable To Finish: If you can't complete a claimed ticket then un claim it immediately and ask another helper in the helper chat to take over so please avoid claiming tickets that you know you cannot finish.
Stay Professional: Treat everyone with respect even if they are being disrespectful and if an issue arises please contact a staff member and we will handle the situation appropriately.
Provide help based on the information in our πβcarry-information channel and the maximum runs per ticket is specified in that channel.
Additional Service Beyond Minimum: After completing the required amount of help if the member requests additional assistance, you may charge them for continued service but any help for free beyond the minimum requirement is considered a voluntary act of kindness on your part.
Strictly Forbidden: Asking for payment or suggesting cross-trading will result in immediate demotion and ban.
Allowed: Accept voluntary tips if offered by the member, let members choose which game passes to gift you, suggest options only if they ask for your preference.
Not Allowed: Asking members to pay you, hinting at tips or payments, requesting specific game passes without permission, cross trading.
Anime Last Stand: Helpers are required to get 10 vouches weekly if they are unable to do so because of the game being dead then you won't be demoted but if the game is active then you have no reason for not reaching message quota.
Anime Vanguard: Helpers are required to get 10 vouches weekly if they are unable to do so because of the game being dead then you won't be demoted but if the game is active then you have no reason for not reaching message quota.
To check how much vouches you have please run the slash command /profile and it will show you if you met the weekly quota.
Stay informed about the newest features and changes to the bot's ecosystem.
/addvouch β limit increased just in case.